WhosOn: The Ultimate Live Chat Solution for Businesses
WhosOn offers an intuitive live chat platform that allows businesses to engage with customers in real-time, enhancing customer service and satisfaction.
WhosOn by Parker Software Limited: An In-Depth Review
WhosOn by Parker Software Limited is a powerful live chat and visitor tracking software designed to help businesses engage with their website visitors effectively. With a wide range of features and tools, WhosOn empowers businesses to provide real-time support, gather valuable insights, and ultimately increase conversions.
Key Features:
- Live Chat: WhosOn allows businesses to chat with website visitors in real time, providing personalized support and assistance.
- Visitor Tracking: Gain valuable insights into visitor behavior, including pages visited, time spent on site, and more.
- Proactive Chat: Initiate chat conversations based on visitor behavior, such as time spent on a page or the number of visits.
- Reporting and Analytics: Track key metrics and generate reports to measure the effectiveness of live chat interactions.
- Canned Responses: Streamline customer support with pre-written responses to common queries.
- Customization Options: Customize the chat widget to align with your brand's look and feel.
Benefits of Using WhosOn:
By incorporating WhosOn into your business's website, you can:
- Improve customer support and satisfaction through real-time assistance.
- Increase conversions by engaging with visitors at critical decision points.
- Gain insights into visitor behavior to optimize website performance and marketing strategies.
- Save time with canned responses and automation features.
- Build brand loyalty through personalized interactions.
Who Should Use WhosOn?
WhosOn is ideal for businesses of all sizes looking to enhance their online customer service capabilities and drive conversions. Whether you operate an e-commerce store, a SaaS platform, or a corporate website, WhosOn can help you connect with your audience in a meaningful way.
Final Thoughts
WhosOn by Parker Software Limited offers a comprehensive solution for businesses seeking to elevate their online customer engagement strategy. With its robust features, customizable options, and valuable insights, WhosOn is a valuable tool for increasing customer satisfaction, driving conversions, and optimizing website performance. Consider integrating WhosOn into your website today to take your customer support to the next level.
Overview
WhosOn is a Demo software in the category Web Development developed by Parker Software Limited.
The latest version of WhosOn is 4.3.374, released on 02/18/2008. It was initially added to our database on 08/28/2007.
WhosOn runs on the following operating systems: Windows. The download file has a size of 128.3MB.
WhosOn has not been rated by our users yet.
Pros
- Real-time visitor monitoring allows for instant engagement with website visitors
- Rich set of features including live chat, visitor tracking, and proactive messaging
- Detailed reporting and analytics provide valuable insights into visitor behavior and trends
- Customizable chat windows and messages for a personalized user experience
- Sleek and intuitive user interface makes it easy to navigate and use the software
Cons
- Can be expensive for small businesses or startups
- Integration with third-party tools may require additional customization or development work
- Learning curve for users unfamiliar with live chat software or visitor monitoring tools
FAQ
What is WhosOn?
WhosOn is a live chat software solution developed by Parker Software Limited.
What features does WhosOn offer?
WhosOn offers features such as real-time visitor monitoring, live chat, co-browsing, canned responses, analytics, and more.
Is WhosOn compatible with my website?
WhosOn is compatible with most website platforms and can be integrated using either JavaScript or an API.
Can WhosOn be used on multiple websites?
Yes, WhosOn can be used on multiple websites simultaneously with separate configurations and chat operators.
Is WhosOn available as a mobile app?
Yes, WhosOn offers mobile apps for both iOS and Android platforms to allow chat operators to respond on the go.
Does WhosOn support multiple languages?
Yes, WhosOn supports multiple languages and can be easily customized to match your preferred language.
Can I customize the appearance of the live chat widget?
Yes, the live chat widget's appearance can be fully customized to match your website's branding.
What security measures does WhosOn have in place?
WhosOn uses secure data transmission protocols and provides measures like SSL encryption to ensure data privacy and security.
Can I track visitor behavior with WhosOn?
Yes, WhosOn provides detailed visitor behavior tracking, including page views, navigation paths, and referral sources.
Does WhosOn offer reporting and analytics?
Yes, WhosOn offers comprehensive reporting and analytics tools to measure chat performance and gain insights.
Minh Ong
I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.
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